Frequently Asked Questions
Everything you need to know about our cozy home essentials.
What materials are used in your blankets and throws?
We prioritize natural, sustainable fibers. Most of our collections are crafted from premium recycled wool, organic lambswool, or smooth cashmere sourced from ethical suppliers.
How should I care for my wool products?
To maintain the longevity of your wool items, we recommend spot cleaning or hand washing in cool water with a gentle wool detergent. Always lay flat to dry and avoid tumble drying.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or monogrammed items are final sale and cannot be returned.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging options at checkout, including a personalized handwritten note and our signature sustainable gift box.
Are your products ethically manufactured?
Absolutely. We work closely with certified mills and artisans who adhere to fair labor practices and environmental standards to ensure every piece is made with respect for people and the planet.