Returns & Exchanges
At TBCo, we want you to love your new home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style adjustment, we are here to ensure your shopping experience is as comfortable as our products.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place your items back into their original packaging, ensuring all tags remain attached and the product is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Refund
Hand over your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing